Last updated 17 August 2026
Privacy policy
This document explains our approach in plain English. Please contact us if you need clarification about how it applies to your engagement.
Information we collect
We collect details you submit, such as your name, work email, company, telephone number and enquiry. We may also receive basic technical data including browser type, pages visited and approximate location when permitted by your cookie choice.
How we use information
We use personal data to answer enquiries, prepare and deliver engagements, manage our business, secure this website, meet legal duties and improve our content. We do not sell personal data or use enquiry details for unrelated advertising.
Legal basis and disclosure
We process data where needed to respond to your request, perform a contract, comply with law, or pursue a legitimate business interest that does not override your rights. We may share limited data with service providers under confidentiality obligations or with authorities where legally required.
Retention and security
We keep personal data only as long as reasonably needed for its purpose, contractual records and applicable Malaysian legal requirements. We use proportionate organisational and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices and rights
You may ask to access or correct personal data, withdraw consent where processing relies on it, or raise a concern about our handling. Some records may need to be retained for legal or contractual reasons. Optional analytics cookies can be declined without blocking site functionality.
Contact
For a privacy request, contact Fabric Synchub at 2 Jln 5, Taman Sungai Jelok, 43000 Kajang, Selangor, Malaysia or call +60 3 8736-4730. We may verify your identity before completing a request.